AODEQI Privacy Policy

1. Introduction

AODEQI is committed to protecting the privacy of website visitors, business contacts and customers. This privacy policy explains data collection and personal data protection practices for aodeqitech.com and related inquiries.

AODEQI is responsible for the personal information it collects for the purposes described here. Our contact location is Shandong, China. GDPR compliance and CCPA obligations depend on the applicable law and the circumstances of the processing; this notice does not claim regulatory certification.

2. Information We Collect

• Inquiries and business communications: name, email address, phone number if supplied, country, company, message, machine interest, material and marking requirements. Not every field is required or available on every form.
• Orders and after-sales service: delivery details, order references, transaction confirmations and issue-related photographs or videos that you provide. Do not send payment card details or unnecessary sensitive information through inquiry forms.
• Automatically collected data: our website infrastructure and security providers may process IP address, browser type, device information, pages or URLs requested, timestamps and security signals.

Cookie policy: cookies are small files stored on your device. Essential cookies or similar technologies may support website security and service operation. The quick inquiry feature uses browser session storage to carry entered details to the contact form within the same tab. Cloudflare Turnstile processes browser and network signals to help prevent automated abuse.

You can block or delete cookies and clear site storage through your browser settings. Some security or inquiry functions may then work differently. This website does not currently include Google Analytics tracking. If non-essential analytics cookies are introduced, we will update this notice and obtain consent before activation where required.

Inter is supplied through Google Fonts on these policy pages. Loading the font sends network information, including your IP address and browser request details, to Google. See Google's Privacy Policy and Cloudflare's Turnstile Privacy Notice.

3. How We Use Your Information

• Respond to inquiries, provide quotations and send requested technical documentation.
• Review material requirements, arrange sample tests and recommend configurations.
• Process orders, arrange shipping, and provide warranty and technical support.
• Maintain website security, investigate abuse and improve website content and service quality.
• Improve website performance and marketing strategies using appropriately configured analytics if introduced. Google Analytics would be used only after the necessary notice and consent arrangements are in place.
• Meet applicable accounting, tax and other legal requirements.

Where GDPR applies, the relevant legal bases may include taking steps at your request before a contract, performing a contract, complying with legal obligations, legitimate interests in business communication and security, and consent where required. You may withdraw consent without affecting earlier lawful processing.

4. Sharing Your Information

We never sell your personal data. We disclose information only as needed for the purposes in this policy:

• Logistics companies and customs-related service providers: information needed to ship machines, deliver goods and prepare shipping documents.
• Payment service providers: information needed to process agreed transactions and confirm payments.
• Website, security and email providers: including Cloudflare for hosting, security, Turnstile and inquiry delivery, and Google Gmail for receiving inquiry emails.
• Analytics providers: Google Analytics or similar tools only if introduced with the required notice, configuration and consent.
• Authorities and professional advisers: where required by law or reasonably necessary to establish or defend legal claims.

Information may be processed in China and other countries where service providers operate. Applicable international transfer requirements must be respected; contact us for information about the safeguards relevant to your data.

5. Retention and Security

We retain information for as long as needed to handle your inquiry, manage the business relationship, provide warranty support and meet legal recordkeeping requirements. Relevant factors include an active quotation or order, the warranty period, statutory retention duties and unresolved disputes. Information no longer needed is deleted or anonymized.

We use reasonable access controls and technical and organizational measures to protect information. No internet transmission or storage system can be guaranteed completely secure. Our website is intended for business use and is not directed to children.

6. Your Rights (GDPR & CCPA)

Depending on your location and applicable law, you may have rights to access, obtain a copy of, correct or delete personal data; restrict or object to processing; request portability; withdraw consent; and complain to a competent data protection authority.

Where CCPA applies, California residents may also have rights to know, correct and delete information, opt out of sale or sharing, limit certain uses of sensitive personal information, and receive non-discriminatory treatment. We do not sell personal information or share it for cross-context behavioral advertising.

To request access, correction or deletion, email sales@aodeqitech.com with the subject “Privacy Request.” We may request proportionate information to verify your identity or an authorized agent's authority. We respond within the applicable legal deadline. Deletion may be subject to lawful retention exceptions.

7. Contact Us

We may update this policy when our practices or legal requirements change. The date above identifies the latest revision; material changes will be communicated as required by law.